Dealing with a problem user - Revision history

Danielt686 at 05:09, 30 May 2014

2014-05-30T05:09:40Z

← Older revision		Revision as of 05:09, 30 May 2014
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	~~{{review}}~~[[Category: Tips and tricks]][[Category: Tips and tricks 1.5]]		[[Category: Tips and tricks]][[Category: Tips and tricks 1.5]]

	The best method of dealing with a problem user is ''not'' to delete the account. It is better to simply block them from logging in. This is true for a few different reasons:		The best method of dealing with a problem user is ''not'' to delete the account. It is better to simply block them from logging in. This is true for a few different reasons:

Hhantelman at 04:10, 5 March 2014

2014-03-05T04:10:00Z

← Older revision		Revision as of 04:10, 5 March 2014
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	{{review}}[[Category: Tips and tricks]][[Category: Tips and tricks 1.5]]		{{review}}[[Category: Tips and tricks]][[Category: Tips and tricks 1.5]]

	The best method of dealing with a problem user is ''not'' to delete the account. It is better to simply block them from logging in. This is true for a few different reasons.		The best method of dealing with a problem user is ''not'' to delete the account. It is better to simply block them from logging in. This is true for a few different reasons:

	First, it is temporary, so it can be used to suspend rather than ban. Second, if you are requiring your users to authenticate via email and you are not allowing duplicate email addresses, it will make it slightly more difficult for them to simply recreate their account or create a new account.		* First, it is temporary, so it can be used to suspend rather than ban.
			* Second, if you are requiring your users to authenticate via email and you are not allowing duplicate email addresses, it will make it slightly more difficult for them to simply recreate their account or create a new account.

	== Blocking Access ==		== Blocking Access ==
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	== Blocking By IP Address ==		== Blocking By IP Address ==

	While there are some [http://extensions.joomla.org extensions] that will allow for blocking by IP address, Joomla! does not include this functionality by default. Additionally, please note that as discussed in the [http://docs.joomla.org/Security_and_Performance_FAQs Security and Performance FAQs,]this method is ''not'' recommended because it is ~~ineffective.~~ First, because the problem user may not actually be the owner of the IP address. Second, because most IP addresses are non-static, so they will change periodically. For example, if the person is using a wireless laptop, and simply moves to a different wireless router, they will end up with a new IP address.		While there are some [http://extensions.joomla.org extensions] that will allow for blocking by IP address, Joomla! does not include this functionality by default. Additionally, please note that as discussed in the [http://docs.joomla.org/Security_and_Performance_FAQs Security and Performance FAQs,] this method is ''not'' recommended because it is less effective for the following reasons:
			* First, because the problem user may not actually be the owner of the IP address.
			* Second, because most IP addresses are non-static, so they will change periodically. For example, if the person is using a wireless laptop, and simply moves to a different wireless router, they will end up with a new IP address.

	[[Category:Tutorials]][[Category:User Management]]		[[Category:Tutorials]][[Category:User Management]]

Hamanaka: /* Blocking Access */

2012-03-02T22:26:42Z

Blocking Access

← Older revision		Revision as of 22:26, 2 March 2012
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	# From the ''Main Administrator Screen'' (http://www.example.com/administrator), click '''User Manager'''. <br>[[Image:User-Manager.png]]		# From the ''Main Administrator Screen'' (http://www.example.com/administrator), click '''User Manager'''. <br>[[Image:User-Manager.png]]
	# Locate the problem user. The easiest way to do this if you have a large number of users is to type part of their name, user name, or email address in the search box and click '''Go'''. <br>[[Image:Search-Box.png]]		# Locate the problem user using the filter. The easiest way to do this if you have a large number of users is to type part of their name, user name, or email address in the search box and click '''Go'''. <br>[[Image:Search-Box.png]]
	# Select the user by '''placing a checkmark next to their name'''.<br>[[Image:Select-User.png]]		# Select the user by '''placing a checkmark next to their name'''.<br>[[Image:Select-User.png]]
	# At the top right of the screen, click '''Edit'''.<br>[[Image:Click-Edit.png]]		# At the top right of the screen, click '''Edit'''.<br>[[Image:Click-Edit.png]]

Batch1211 at 13:06, 20 September 2010

2010-09-20T13:06:56Z

← Older revision		Revision as of 13:06, 20 September 2010
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	While there are some [http://extensions.joomla.org extensions] that will allow for blocking by IP address, Joomla! does not include this functionality by default. Additionally, please note that as discussed in the [http://docs.joomla.org/Security_and_Performance_FAQs Security and Performance FAQs,]this method is ''not'' recommended because it is ineffective. First, because the problem user may not actually be the owner of the IP address. Second, because most IP addresses are non-static, so they will change periodically. For example, if the person is using a wireless laptop, and simply moves to a different wireless router, they will end up with a new IP address.		While there are some [http://extensions.joomla.org extensions] that will allow for blocking by IP address, Joomla! does not include this functionality by default. Additionally, please note that as discussed in the [http://docs.joomla.org/Security_and_Performance_FAQs Security and Performance FAQs,]this method is ''not'' recommended because it is ineffective. First, because the problem user may not actually be the owner of the IP address. Second, because most IP addresses are non-static, so they will change periodically. For example, if the person is using a wireless laptop, and simply moves to a different wireless router, they will end up with a new IP address.

			[[Category:Tutorials]][[Category:User Management]]

Netguysteve at 04:07, 1 June 2010

2010-06-01T04:07:53Z

← Older revision		Revision as of 04:07, 1 June 2010
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	# On the lefthand side of the screen, towards the bottom, select the '''Yes''' radio button next to '''Block User'''.<br>[[Image:Block-User.png]]		# On the lefthand side of the screen, towards the bottom, select the '''Yes''' radio button next to '''Block User'''.<br>[[Image:Block-User.png]]
	# At the top right of the screen, click '''Save'''.<br>[[Image:Click-Save.png]]		# At the top right of the screen, click '''Save'''.<br>[[Image:Click-Save.png]]
	# Visually verify the user is blocked by looking for both the ''~~Successfuly~~ saved User'' message at the top of the screen, as well as the icon with the white X in a red circle under the '''Enabled''' column.<br>[[Image:Verify-Disabled.png]]		# Visually verify the user is blocked by looking for both the ''Successfully saved User'' message at the top of the screen, as well as the icon with the white X in a red circle under the '''Enabled''' column.<br>[[Image:Verify-Disabled.png]]

	== Blocking By IP Address ==		== Blocking By IP Address ==

	While there are some [http://extensions.joomla.org extensions] that will allow for blocking by IP address, Joomla! does not include this functionality by default. Additionally, please note that as discussed in the [http://docs.joomla.org/Security_and_Performance_FAQs Security and Performance FAQs,]this method is ''not'' recommended because it is ineffective. First, because the problem user may not actually be the owner of the IP address. Second, because most IP addresses are non-static, so they will change periodically. For example, if the person is using a wireless laptop, and simply moves to a different wireless router, they will end up with a new IP address.		While there are some [http://extensions.joomla.org extensions] that will allow for blocking by IP address, Joomla! does not include this functionality by default. Additionally, please note that as discussed in the [http://docs.joomla.org/Security_and_Performance_FAQs Security and Performance FAQs,]this method is ''not'' recommended because it is ineffective. First, because the problem user may not actually be the owner of the IP address. Second, because most IP addresses are non-static, so they will change periodically. For example, if the person is using a wireless laptop, and simply moves to a different wireless router, they will end up with a new IP address.

Rsvp: /* Blocking Access */

2010-05-31T23:21:35Z

Blocking Access

← Older revision		Revision as of 23:21, 31 May 2010
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	# Select the user by '''placing a checkmark next to their name'''.<br>[[Image:Select-User.png]]		# Select the user by '''placing a checkmark next to their name'''.<br>[[Image:Select-User.png]]
	# At the top right of the screen, click '''Edit'''.<br>[[Image:Click-Edit.png]]		# At the top right of the screen, click '''Edit'''.<br>[[Image:Click-Edit.png]]
	# On the lefthand side of the screen, towards the bottom, select the '''Yes''' radio button ~~under~~ '''Block User'''.<br>[[Image:Block-User.png]]		# On the lefthand side of the screen, towards the bottom, select the '''Yes''' radio button next to '''Block User'''.<br>[[Image:Block-User.png]]
	# At the top right of the screen, click '''Save'''.<br>[[Image:Click-Save.png]]		# At the top right of the screen, click '''Save'''.<br>[[Image:Click-Save.png]]
	# Visually verify the user is blocked by looking for both the ''~~Sucessfuly~~ saved User'' message at the top of the screen, as well as the icon with the white X in a red circle under the '''Enabled''' column.<br>[[Image:Verify-Disabled.png]]		# Visually verify the user is blocked by looking for both the ''Successfuly saved User'' message at the top of the screen, as well as the icon with the white X in a red circle under the '''Enabled''' column.<br>[[Image:Verify-Disabled.png]]

	== Blocking By IP Address ==		== Blocking By IP Address ==

	While there are some [http://extensions.joomla.org extensions] that will allow for blocking by IP address, Joomla! does not include this functionality by default. Additionally, please note that as discussed in the [http://docs.joomla.org/Security_and_Performance_FAQs Security and Performance FAQs,]this method is ''not'' recommended because it is ineffective. First, because the problem user may not actually be the owner of the IP address. Second, because most IP addresses are non-static, so they will change periodically. For example, if the person is using a wireless laptop, and simply moves to a different wireless router, they will end up with a new IP address.		While there are some [http://extensions.joomla.org extensions] that will allow for blocking by IP address, Joomla! does not include this functionality by default. Additionally, please note that as discussed in the [http://docs.joomla.org/Security_and_Performance_FAQs Security and Performance FAQs,]this method is ''not'' recommended because it is ineffective. First, because the problem user may not actually be the owner of the IP address. Second, because most IP addresses are non-static, so they will change periodically. For example, if the person is using a wireless laptop, and simply moves to a different wireless router, they will end up with a new IP address.

Netguysteve: /* Legal Action */

2009-11-26T14:47:56Z

Legal Action

← Older revision		Revision as of 14:47, 26 November 2009
Line 18:		Line 18:

	While there are some [http://extensions.joomla.org extensions] that will allow for blocking by IP address, Joomla! does not include this functionality by default. Additionally, please note that as discussed in the [http://docs.joomla.org/Security_and_Performance_FAQs Security and Performance FAQs,]this method is ''not'' recommended because it is ineffective. First, because the problem user may not actually be the owner of the IP address. Second, because most IP addresses are non-static, so they will change periodically. For example, if the person is using a wireless laptop, and simply moves to a different wireless router, they will end up with a new IP address.		While there are some [http://extensions.joomla.org extensions] that will allow for blocking by IP address, Joomla! does not include this functionality by default. Additionally, please note that as discussed in the [http://docs.joomla.org/Security_and_Performance_FAQs Security and Performance FAQs,]this method is ''not'' recommended because it is ineffective. First, because the problem user may not actually be the owner of the IP address. Second, because most IP addresses are non-static, so they will change periodically. For example, if the person is using a wireless laptop, and simply moves to a different wireless router, they will end up with a new IP address.

	~~== Legal Action ==~~

	Depending upon your location and the nature of the activities of the problem user, there may be certain legal actions which are entitled, or even ''required'' to take. If you feel this may be the case, please consult an attorney or the appropriate authorities in your area.

Chris Davenport: Undo revision 12661 by Rosi (Talk). Please do not add links to external images.

2009-01-14T10:52:32Z

Undo revision 12661 by Rosi (Talk). Please do not add links to external images.

← Older revision		Revision as of 10:52, 14 January 2009
Line 7:		Line 7:
	== Blocking Access ==		== Blocking Access ==

	# From the ''Main Administrator Screen'' (http://~~taufanlubis~~.~~files.wordpress~~.com/~~2008/06/cms-joomla23.png~~), click '''User Manager'''. <br>[[Image:User-Manager.png]]		# From the ''Main Administrator Screen'' (http://www.example.com/administrator), click '''User Manager'''. <br>[[Image:User-Manager.png]]
	# Locate the problem user. The easiest way to do this if you have a large number of users is to type part of their name, user name, or email address in the search box and click '''Go'''. <br>[[Image:Search-Box.png]]		# Locate the problem user. The easiest way to do this if you have a large number of users is to type part of their name, user name, or email address in the search box and click '''Go'''. <br>[[Image:Search-Box.png]]
	# Select the user by '''placing a checkmark next to their name'''.<br>[[Image:Select-User.png]]		# Select the user by '''placing a checkmark next to their name'''.<br>[[Image:Select-User.png]]

Rosi: /* Blocking Access */

2009-01-14T10:06:30Z

Blocking Access

← Older revision		Revision as of 10:06, 14 January 2009
Line 7:		Line 7:
	== Blocking Access ==		== Blocking Access ==

	# From the ''Main Administrator Screen'' (http://~~www~~.~~yoursite~~.com/~~administrator~~), click '''User Manager'''. <br>[[Image:User-Manager.png]]		# From the ''Main Administrator Screen'' (http://taufanlubis.files.wordpress.com/2008/06/cms-joomla23.png), click '''User Manager'''. <br>[[Image:User-Manager.png]]
	# Locate the problem user. The easiest way to do this if you have a large number of users is to type part of their name, user name, or email address in the search box and click '''Go'''. <br>[[Image:Search-Box.png]]		# Locate the problem user. The easiest way to do this if you have a large number of users is to type part of their name, user name, or email address in the search box and click '''Go'''. <br>[[Image:Search-Box.png]]
	# Select the user by '''placing a checkmark next to their name'''.<br>[[Image:Select-User.png]]		# Select the user by '''placing a checkmark next to their name'''.<br>[[Image:Select-User.png]]

Netguysteve: /* Blocking By IP Address */

2009-01-08T07:21:57Z

Blocking By IP Address

← Older revision		Revision as of 07:21, 8 January 2009
Line 17:		Line 17:
	== Blocking By IP Address ==		== Blocking By IP Address ==

	While there are some [http://extensions.joomla.org extensions] that will allow for blocking by IP address, Joomla! does not include this functionality by default. Additionally, please note that as discussed in the [http://docs.joomla.org/Security_and_Performance_FAQs Security and Performance FAQs,]this method is ''not'' recommended because it is ineffective. First, because the problem user may not actually be the owner of the IP address. Second, because most IP addresses are non-static, so they will change periodically. For example, if the person is using a wireless laptop, and simply ~~move~~ to a different wireless router, they will end up with a new IP address.		While there are some [http://extensions.joomla.org extensions] that will allow for blocking by IP address, Joomla! does not include this functionality by default. Additionally, please note that as discussed in the [http://docs.joomla.org/Security_and_Performance_FAQs Security and Performance FAQs,]this method is ''not'' recommended because it is ineffective. First, because the problem user may not actually be the owner of the IP address. Second, because most IP addresses are non-static, so they will change periodically. For example, if the person is using a wireless laptop, and simply moves to a different wireless router, they will end up with a new IP address.

	== Legal Action ==		== Legal Action ==

	Depending upon your location and the nature of the activities of the problem user, there may be certain legal actions which are entitled, or even ''required'' to take. If you feel this may be the case, please consult an attorney or the appropriate authorities in your area.		Depending upon your location and the nature of the activities of the problem user, there may be certain legal actions which are entitled, or even ''required'' to take. If you feel this may be the case, please consult an attorney or the appropriate authorities in your area.