Joomla! Extension Directory FAQs: Difference between revisions

From Joomla! Documentation

← Older edit
No edit summary
No edit summary
 
(7 intermediate revisions by 4 users not shown)
Line 1: Line 1:
<noinclude></noinclude>
<noinclude><languages /></noinclude>
 
{{RightTOC}}
{{RightTOC}}
==Extensions' submission, approval and rejection==
<translate>==Extensions' submission, approval and rejection== <!--T:25--></translate>
* FAQ for developers: [[S:MyLanguage/Publishing_to_JED|Publishing to JED]]
<translate><!--T:26-->
 
* FAQ for developers: [[S:MyLanguage/Publishing_to_JED|Publishing to JED]]</translate>
 
<translate>==Reviews== <!--T:27--></translate>
==Reviews==
<translate>===Why was my review of an extension rejected, removed and/or edited?=== <!--T:28--></translate>
 
<translate><!--T:29-->
===Why was my review of an extension rejected, removed and/or edited?===
The following are some reasons why your review may have been rejected, removed or edited:</translate>
The following are some reasons why your review may have been rejected, removed or edited:
<translate><!--T:30-->
*Too short.
*Too short.</translate>
*Spam and/or self-promotion.
<translate><!--T:31-->
*Contains links.
*Spam and/or self-promotion.</translate>
*Feature requests. Send feature requests to the developer.
<translate><!--T:32-->
*Support requests. Send support requests to the developer.
*Contains links.</translate>
*Bug reports. Send bug reports to the developer.
<translate><!--T:33-->
*Your review does not show that you used the extension.
*Feature requests. Send feature requests to the developer.</translate>
*Not a review of the product.
<translate><!--T:34-->
*Foreign Language (Only English is permitted).
*Support requests. Send support requests to the developer.</translate>
*Contains code. The review section doesn't like code languages.
<translate><!--T:35-->
*Commercial disputes. Instead, report the extension.
*Bug reports. Send bug reports to the developer.</translate>
*Complaints about licenses, download policies, and version compatibility.
<translate><!--T:36-->
*Violation of the Terms of Service.
*Your review does not show that you used the extension.</translate>
*Duplicate accounts.
<translate><!--T:37-->
*Flagged for IP masking.
*Not a review of the product.</translate>
 
<translate><!--T:38-->
===I submitted a review yesterday but it is not shown yet, why?===
*Foreign Language (Only English is permitted).</translate>
All reviews are being manually approved by the Editorial Team, and some submissions will be considered borderline and therefore gets a comment and awaits a second opinion from another editor. In some cases reviews can take up to 21 days to be processed.
<translate><!--T:39-->
 
*Contains code. The review section doesn't like code languages.</translate>
===How can I change or delete a review that I submitted earlier?===
<translate><!--T:40-->
Please use the ‘Report this review’ button next to the review in question. By using the ‘Report this review’ we will be able to see that the request is made by the same user who originally created the review. Once removed you can resubmit a new review. We can not alter the review or rating for you, we are only able to remove it for you.
*Commercial disputes. Instead, report the extension.</translate>
 
<translate><!--T:41-->
==Categorization==
*Complaints about licenses, download policies, and version compatibility.</translate>
 
<translate><!--T:42-->
===Can I suggest some changes to categorization?===
*Violation of the Terms of Service.</translate>
Categories in JED are constantly evolving to cope with the increasing amount of extensions. We strive to provide a good categorization to fit all extensions listed in JED. If you feel that an extension deserved to be in another existing or new category, please use the "Report This" button and let us know about your suggestion. You can also post your feedback to our forum.
<translate><!--T:43-->
 
*Duplicate accounts.</translate>
==Directory==
<translate><!--T:44-->
 
*Flagged for IP masking.</translate>
===When is an extension considered ‘Popular’?===
An extension is shown as ‘Hot’ when it has an average of 150 views or more per day.


===For how long is the tag ‘Just Added’ used?===
<translate>===I submitted a review yesterday but it is not shown yet, why?=== <!--T:45--></translate>
An extension will be tagged as ‘Just Added’ for 14 days from the days it is approved and published.
<translate><!--T:46-->
All reviews are being manually approved by the Editorial Team, but sometimes team members require a second opinion from another editor to make sure a review is acceptable. In some cases reviews can take up to 21 days to be processed.</translate>


===What is the calculation for an extension to be ‘Top Rated’?===
<translate>===How can I change or delete a review that I submitted earlier?=== <!--T:47--></translate>
An extension has to have at least 15 votes to be eligible to be listed as [http://extensions.joomla.org/browse/top-rated Top Rated Extension]. Top Rated extensions are ordered by the average rating given by users.
<translate><!--T:48-->
Please use the 'Report this Review' button next to the review that you'd like to edit/delete. By using the 'Report this Review', JED team members will be able to see that the request was made by the same user who originally created the review. Once the first review is removed you can resubmit a new review. We cannot alter the review or rating for you; we are only able to remove it for you.</translate>


===How is ‘Most Reviewed’ list calculated?===
<translate>==Categorization== <!--T:49--></translate>
Extensions with the highest number of reviews are listed in [http://extensions.joomla.org/browse/most-reviewed Most Reviewed].
<translate>===Can I suggest some changes to categorization?=== <!--T:50--></translate>
<translate><!--T:51-->
Categories in the JED are continually evolving as new types of extensions are created. The JED Team strives&nbsp;to provide a categorization system to fit every extension listed in JED. If you feel that an extension deserved to be in an&nbsp;existing category or that a new category should be created, click on the 'Report!' button for the listing and let us know what you're thinking. For new category, please use the 'Report This' button and let us know about your suggestion. You can also post your feedback to [http://forum.joomla.org/viewforum.php?f=262 our forum].</translate>


===How are extensions selected to be shown in JED's front page?===
<translate>==Directory== <!--T:52--></translate>
There are 4 main modules in JED's front page.  
<translate>===When is an extension considered ‘Popular’?=== <!--T:53--></translate>
<translate><!--T:54-->
An extension is shown as ‘Hot’ when it has an average of 150 views or more per day.</translate>


* '''''Random New Extensions''''' module randomly shows 12 extensions added in the past 4 weeks. All extensions added in this period have equal chance of appearing in the module.
<translate>===How long is the ‘New’ tag used for an extension?=== <!--T:55--></translate>
* '''''New and Noteworthy''''' module shows 4 most viewed extensions added in the past 2 weeks. In another words, these are popular new extensions added in the past 2 weeks. Additionally, only listings that have uploaded image are considered in this module.
<translate><!--T:56-->
* '''''Recently Updated''''' module shows 12 most recently updated extensions in JED. Extensions are considered 'updated' when their version information is changed.
An extension will be tagged as ‘New’ for 14 days from the day it is reviewed and published.</translate>
* '''''Random Extensions''''' module randomly shows 2 extensions with image.


<translate>===What is the calculation for an extension to be ‘Top Rated’?=== <!--T:57--></translate>
<translate><!--T:58-->
An extension has to have at least 15 votes to be eligible to be listed as [http://extensions.joomla.org/browse/top-rated Top Rated Extension]. Receiving a 'Top Rated' tag is determined by the average rating given by users.</translate>


<translate>===How is ‘Most Reviewed’ extension list calculated?=== <!--T:59--></translate>
<translate><!--T:60-->
Extensions with the highest number of reviews are listed as [http://extensions.joomla.org/browse/most-reviewed Most Reviewed].</translate>


==The JED Team==
<translate>===What component is used to manage Joomla! Extensions Directory?=== <!--T:61--></translate>
See here for a full list of the [http://extensions.joomla.org/about-jed/about-the-team JED team members]
<translate><!--T:62-->
The new site is a custom application envisioned by the JED Team and built by Fabrik. Portions of it will be publicly available on [https://bitbucket.org Bitbucket] as it becomes more stable.</translate> 


===Contacting the team===
<translate>==The JED Team== <!--T:63--></translate>
The editors can be reached by submitting a support ticket on the [extensions.joomla.org/about-jed/listing-support JED Help Desk]. Support is no longer provided via email.
<translate><!--T:64-->
See here for a full list of the [https://volunteers.joomla.org/teams/extensions-directory-team JED team members]</translate>


<translate>===Contacting the team=== <!--T:65--></translate>
<translate><!--T:66-->
The editors can be reached by submitting a support ticket on the [http://extensions.joomla.org/support/support-tickets JED Help Desk]. Support is no longer provided via email.</translate>


<noinclude>[[Category:FAQ]][[Category:JED]]</noinclude>
<noinclude>
[[Category:FAQ{{#translation:}}]]
[[Category:JED{{#translation:}}]]
</noinclude>

Latest revision as of 05:08, 19 May 2024

Other languages:

Extensions' submission, approval and rejection

Reviews

Why was my review of an extension rejected, removed and/or edited?

The following are some reasons why your review may have been rejected, removed or edited:

  • Too short.
  • Spam and/or self-promotion.
  • Contains links.
  • Feature requests. Send feature requests to the developer.
  • Support requests. Send support requests to the developer.
  • Bug reports. Send bug reports to the developer.
  • Your review does not show that you used the extension.
  • Not a review of the product.
  • Foreign Language (Only English is permitted).
  • Contains code. The review section doesn't like code languages.
  • Commercial disputes. Instead, report the extension.
  • Complaints about licenses, download policies, and version compatibility.
  • Violation of the Terms of Service.
  • Duplicate accounts.
  • Flagged for IP masking.

I submitted a review yesterday but it is not shown yet, why?

All reviews are being manually approved by the Editorial Team, but sometimes team members require a second opinion from another editor to make sure a review is acceptable. In some cases reviews can take up to 21 days to be processed.

How can I change or delete a review that I submitted earlier?

Please use the 'Report this Review' button next to the review that you'd like to edit/delete. By using the 'Report this Review', JED team members will be able to see that the request was made by the same user who originally created the review. Once the first review is removed you can resubmit a new review. We cannot alter the review or rating for you; we are only able to remove it for you.

Categorization

Can I suggest some changes to categorization?

Categories in the JED are continually evolving as new types of extensions are created. The JED Team strives to provide a categorization system to fit every extension listed in JED. If you feel that an extension deserved to be in an existing category or that a new category should be created, click on the 'Report!' button for the listing and let us know what you're thinking. For new category, please use the 'Report This' button and let us know about your suggestion. You can also post your feedback to our forum.

Directory

When is an extension considered ‘Popular’?

An extension is shown as ‘Hot’ when it has an average of 150 views or more per day.

How long is the ‘New’ tag used for an extension?

An extension will be tagged as ‘New’ for 14 days from the day it is reviewed and published.

What is the calculation for an extension to be ‘Top Rated’?

An extension has to have at least 15 votes to be eligible to be listed as Top Rated Extension. Receiving a 'Top Rated' tag is determined by the average rating given by users.

How is ‘Most Reviewed’ extension list calculated?

Extensions with the highest number of reviews are listed as Most Reviewed.

What component is used to manage Joomla! Extensions Directory?

The new site is a custom application envisioned by the JED Team and built by Fabrik. Portions of it will be publicly available on Bitbucket as it becomes more stable.

The JED Team

See here for a full list of the JED team members

Contacting the team

The editors can be reached by submitting a support ticket on the JED Help Desk. Support is no longer provided via email.

Retrieved from "https://docs.sandbox.joomla.org/index.php?title=Joomla!_Extension_Directory_FAQs&oldid=1026462"