Components Privacy Request/en: Difference between revisions

Latest revision as of 06:16, 27 March 2022

Description

This is where you can review an information request and the related action log.

How to Access

Select Users → Privacy from the dropdown menu of the Administrator Panel
Select Requests in the left sidebar
Select the email address of the request you want to review.

Screenshot

Form Fields

Request Information

Email. The email address of the individual owning the information being requested.

Status. The status of the information request.
- Invalid: The information request has been invalidated by a Super User.
- Pending: The user hasn't yet confirmed their information request (Quick Tip).
- Confirmed: The user has confirmed their information request.
- Completed: The information request has been completed by a Super User.

Request Type. Displays the 2 different types of request.
1. Export: When a user has sent a request for an export of their data.
2. Remove: When a user has sent a request to be removed.

Date Requested. Date and time when the information request has been created.

Action Log (Action/Date/Name) All actions performed related to the individual owning the information being requested.

Toolbar

At the top, you will see a toolbar with different actions according to the status of the information request.

Toolbar status Confirmed

Complete. Allows a Super user to mark an information request as 'Completed'.

Invalidate. Allows a Super user to mark an information request as 'Invalid'.

Export Data. Allows a Super user to export as an xml file the data of the individual owning the information being requested.

Email Data Export. Allows a Super user to email the data export to the email address linked to the Export Request.

Delete Data. Allows a Super user to delete the data related to the user. The personal data will be automatically anonymised. Note: Only shown if request type is 'Remove'.

Close. Closes the current screen and returns to the previous screen without saving any modifications you may have made.

Help. Opens this help screen.

Toolbar status Pending

Toolbar status Completed or Invalid

Quick Tips

Users have 2 ways to confirm:
1. by visiting the URL mentioned in the email sent to the user or
2. by copying the token from the email and paste it into the form in the given URL. The token is valid for 24 hours.

Related Information

The Privacy Tool Suite

Privacy Help Screens

@@ Line 1: / Line 1: @@
 <noinclude><languages /></noinclude>
-Privacy Review Information Request screen.
-==Description==
+{{Chunk30:Help_screen_Description_Header/en}}
-In this screen you have the ability to review an information request and the related action log.
+{{Chunk30:Help_screen_Description_This/en}} review an information request and the related action log.
-==How to access==
+{{Chunk30:Help_screen_How_To_Access_Header/en}}
-You can access an Information Request by using the top menu bar '''Users{{rarr}}Privacy{{rarr}}Request''' and click on the '''email''' address of the request you want to review to open it.
+{{Chunk30:Help_screen_How_To_Access_By_Menu/en|Users,Privacy}}{{Chunk30:Help_screen_How_To_Access_By_Sidebar/en|Requests}}
+*Select the '''email''' address of the request you want to review.
-==Screenshot==
+{{Chunk30:Help_screen_Screenshot_Header/en}}
-[[Image:Help-39-component-privacy-review-information-request-en.png|800px|none]]
+[[Image:Help-39-component-privacy-review-information-request-en.png|800px|border|none]]
-==Details==
+{{Chunk30:Help_screen_Form_Header/en}}
-#'''Request Information.'''
+'''Request Information'''
-##''Email.'' The email address of the individual owning the information being requested
+{{Chunk30:Help_screen_Column_Header_Privacy_Email/en}}
-##''Associated User.'' The user account of the individual owning the information being requested, if one exists
+{{Chunk30:Help_screen_Column_Header_Privacy_Status/en}}{{Chunk30:Help_screen_Column_Header_Privacy_Status_Values/en}}
-##''Status.'' The status of the information request
+{{Chunk30:Help_screen_Column_Header_Privacy_Request_Type/en}}
-###Invalid. The information request has been invalidated by a Super User
-###Pending. The user hasn't yet confirmed their information request
-###Confirmed. The user has confirmed their information request
-###Completed. The information request has been completed by a Super User
-##''Request Type.'' Export or Remove
-##''Date Requested.'' Date and time when the information request has been created
-#'''Action Log.''' (''Action/Date/Name'') All actions performed related to the individual owning the information being requested.
-==Toolbar==
+*'''Date Requested'''. Date and time when the information request has been created.
-At the top, you will see a toolbar with different actions according to the status of the information request:<br />
+'''Action Log''' (''Action/Date/Name'') All actions performed related to the individual owning the information being requested.
-Examples:
-[[Image:Help-39-component-privacy-review-information-request-toolbar-en.png|800px|none]]
-[[Image:Help-39-component-privacy-review-information-request-toolbar-export-en.png|800px|none]]
-The functions are:
+{{Chunk30:Help_screen_Toolbar_Header/en}}
-#'''Complete.''' Allows a Super user to mark an information request as '''Completed'''. ''Note: This button is displayed only for information requests with the status Confirmed''
+At the top, you will see a toolbar with different actions according to the status of the information request.
-#'''Invalidate.''' Allows a Super user to mark an information request as '''Invalid'''. ''Note: This button is displayed only for information requests with the status Pending''
-#'''Export Data.''' Allows a Super user to export as an xml file the data of the individual owning the information being requested. ''Note: This button is displayed only for Export requests with the status Confirmed''
-#'''Email Data Export.''' Allows a Super user to email the data export to the email address linked to the Export Request. ''Note: This button is displayed only for Export requests with the status Confirmed''
-#'''Delete Data.''' Allows a Super user to delete the data related to the user. The personal data will be automatically anonymised. ''Note: This button is displayed only for Remove requests with the status Confirmed''
-#'''Close.''' Closes the current screen and returns to the previous screen
-#'''Help.''' Opens this help screen.
-== Related Information==
+Toolbar status '''Confirmed'''{{-}}
+:[[File:Help30-users-privacy-requests-confirmed-export-toolbar-en.png|800px|none]]
+*'''Complete'''. Allows a Super user to mark an information request as 'Completed'.
+*'''Invalidate'''. Allows a Super user to mark an information request as 'Invalid'.
+*'''Export Data'''. Allows a Super user to export as an xml file the data of the individual owning the information being requested.
+*'''Email Data Export'''. Allows a Super user to email the data export to the email address linked to the Export Request.
+*'''Delete Data'''. Allows a Super user to delete the data related to the user. The personal data will be automatically anonymised. ''Note:'' Only shown if request type is 'Remove'.
+{{Chunk30:Help_screen_toolbar_icon_Close/en}}
+{{Chunk30:Help_screen_toolbar_icon_Help/en}}
+Toolbar status '''Pending'''
+:[[File:Help30-users-privacy-requests-pending-toolbar-en.png|800px|none]]
+Toolbar status '''Completed''' or '''Invalid'''
+:[[File:Help30-users-privacy-requests-completed-invalid-toolbar-en.png|800px|none]]
+{{Chunk30:Help_screen_Quick_Tips_Header/en}}
+{{Chunk30:Help_screen_Privacy_Quick_Tips_Ways_To_Confirm/en}}
+{{Chunk30:Help_screen_Related_Information_Header/en}}
 * [[S:MyLanguage/J3.x:Privacy|The Privacy Tool Suite]]
 * [[S:MyLanguage/Category:Privacy_Help_Screens|Privacy Help Screens]]
-{{cathelp|3.9|User Manager Help Screens|Privacy Help Screens}}
+{{cathelp|3.9,3.10|User Manager Help Screens|Privacy Help Screens}}

Help310