J3.x

J3.x:Information Request Workflow in Privacy Component

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Information requests are the central element to the privacy component and processing user requests for their data to be exported or removed from a site.

Creating a Request

A request can be created either by a super user for the website or an authenticated user through the request form.

Super User Creation

Coming soon

Authenticated User Request

Coming soon

Confirming a Request

Once a request has been created, regardless of how it is created, the user must confirm that this is a valid request for their information. They will receive an email from the website alerting them to the request's creation and be provided a link to a confirmation form where they will need to enter the token provided in the email and their email address to confirm the request's validity. Once the user confirms the request, it will be marked as Confirmed in the component's requests list and the site's super user(s) will be able to process it.

The token in this email is valid for 24 hours. If a request is not confirmed in that timeframe, the request will be marked as Invalid in the component's requests list and a new request must be submitted.

Processing a Request

Export Request

Coming soon

Removal Request

Coming soon

Completing a Request

After the request has been processed, the request should be marked as completed. This will indicate that the request has been fulfilled and there is no further action to be taken.

Additional Resources